Functional and Process Models within Facility Management

The development in and towards Facility Management (FM) has reached a decisive point in its development phase. So far it has been described in management terms and it has been well standardised. However, to allow a practical implementation of the normative basis, one urgently needs to substantiate the defined management functions. The main goal is to create a consistent understanding of the tasks and competencies necessary in FM in order to contribute to the further shaping of the activity areas in FM.

A consistent usage of terms and concepts at a detailed level of functional and task description, a uniform usage of management terms and a homogenous image of the generally valid process scheme when executing services are a very helpful assistance for a successful future development of the FM performance processes.

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Erscheinungsjahr: 2016 (Text aus 2. Auflage)
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